Shipping Policy – lumera

Shipping Policy

Welcome to lumera. We are committed to delivering your orders quickly, safely, and efficiently.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Shipping Time

Estimated delivery times:

• Local Shipping: 3–7 business days
• International Shipping: 7–15 business days

Delivery times may vary depending on your location and customs processing.

Shipping Charges

Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor your shipment status.

Delays

Please note that unexpected delays may occur due to weather conditions, customs clearance, or courier issues. We appreciate your patience and understanding.

Incorrect Address

Customers are responsible for providing accurate shipping information. lumera is not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of delivery confirmation